Location: United States-Remote

Department: Benefits 

Position Type: Full Time-Exempt

Engage PEO, recognized on the ‘INC. 5000 Honor Roll for the Fastest Growing Private Companies’ is seeking future Engagers who are ready to build a rewarding future. The Director of Benefits Operations will direct a team of benefits specialists and benefit specialists team leads within the department across multiple regions, and work collaboratively with all cross functional departments to ensure prompt resolution to internal and external client needs and service inquiries. This position plays a critical role in establishing and managing health and benefits plans/processes, client relationships and client retention thus requiring the ability to manage multiple priorities, communicate effectively with a client centric focus, develop effective solutions, and closely monitor open projects to closure.

Primary Responsibilities:

• Successfully manage and support the benefits operations team across all operational locations
• Ensure each team member is working daily status reports and changes
• Ensure each team member is trained and follows all Benefit Operations Standard Operating produced
• Coordination and execution of open enrollment ensuring all clients are renewed timely
• Manage and approve time off with the Benefits Specialists
• Coordinate timely resolution to client inquiries by working closely with internal department teams, ensuring service level agreements are met and client satisfaction is achieved
• Establish mutually productive relationships with our client base as measured by client retention and product penetration
• Establish mutually productive relationships with all internal departments to ensure that we maintain client retention and WSE growth
• Interact with all internal Engage departments and external Clients, Brokers, and Vendors

Other Duties and Responsibilities:

• Some travel is required to ensure operational execution, overnight travel is approximately 10%
• Oversee client sponsored health and welfare plans, including enrollments and terminations
• Performs other duties as required.

Minimum Qualifications:

• Bachelor's degree in Business Administration, or related field 
• Minimum 5 + years of Benefits Administration and PEO Benefits Operations experience
• 5+ years’ experience in a PEO management role working in a high pressure and fast paced environment preferred
• Proficient with MS Office, and Intermedial Microsoft EXCEL skills. 
• ClientSpace and PrismHR knowledge is a plus
• Strong knowledge of PEO, Benefits Administration, Benefits policies, practices and administrative procedures

COMPENSATION:

The starting base pay for this position is listed below. However, you should know that the pay rate may vary based on regional location, the candidate’s skill, and relevant experience. In addition, some positions may include a form of bonus or other incentive compensation which would not be included in this salary range. 

Salary Range: $135,000-$150,000 

BENEFITS: We offer a comprehensive Benefits Package to our full-time salaried, hourly, or commissioned workers.  

• 3 Weeks Paid Time-Off per Year (Increasing with seniority) 
• Parental Leave
• Paid Holidays 
• Your choice of Medical Insurance Plan or HSA with a generous employer contribution   
• Life Insurance with an employer-paid base 
• Dental and Vision 
• Long-Term Disability Insurance with an employer-paid base 
• Short-Term Disability Insurance 
• Pre-tax Savings on most employee insurance premiums 
• Medical Expense Flexible Spending Account 
• Dependent Care Flexible Spending Account 
• Commuter and Parking Pre-tax Benefits 
• Discount Tickets on Theme Parks and Attractions 

We believe our success is primarily due to our diverse, talented employees who help to cultivate an inclusive learning culture. We encourage open, regular communication and development that fosters our strong team culture. We are committed to providing inclusive equal employment opportunities to all employees, applicants for employment, and other covered individuals without regard to race, color, religion, age, sex, disability, national origin, citizenship, genetics, military status, sexual orientation, gender identity or expression, family status, or any other characteristic protected by federal, state, or local laws. Furthermore, we are committed to complying with all federal, state, and local anti-discrimination, anti-harassment, and anti-retaliation laws.

Engage PEO is an Equal Opportunity Employer