Location: United States-Remote

Department: Workers' Compensation - Claims 

Position Type: Full Time-Exempt

Engage PEO, recognized on the ‘INC. 5000 Honor Roll for the Fastest Growing Private Companies’ is seeking future Engagers who are ready to build a rewarding future. The Workers' Compensation Associate leads the strategic oversight of a portfolio of workers' compensation indemnity claims handled by our carrier and Third-Party Administrator (TPA) partners. This role is designed for experienced adjusters seeking to expand beyond traditional claim handling into a more consultative, client-facing position with broader influence on claim outcomes and total cost of risk. 

Applies deep technical claims expertise to evaluate reserves, settlement strategies, and claim direction, while partnering with clients, adjusters, and internal stakeholders to drive optimal outcomes. 

Primary Responsibilities 

• Oversee a caseload of workers’ compensation indemnity claims managed by the TPA, ensuring timely and appropriate administration of benefits in accordance with applicable state laws
• Conduct timely incident investigations, including communication with injured employees, supervisors, and witnesses
• Perform root cause analysis on serious incidents and partner with loss control to recommend corrective actions
• Provide ongoing claim oversight by reviewing file activity, reserves, and action plans; recommend strategies to drive optimal outcomes and reduce total cost of risk
• Collaborate with adjusters, clients, and internal stakeholders to facilitate effective communication and claim progression
• Evaluate and provide input on settlement strategies, reserve adequacy, and subrogation opportunities
• Prepare for and participate in client claim reviews, audits, and stewardship meetings
• Maintain clear, concise, and well-documented claim notes and action plans

Other Duties and Responsibilities: 

• Provide oversight and guidance to TPA and carrier partners to promote best practices and adherence to service expectations
• Review policy coverage and confirm proper claim setup and jurisdictional handling
• Recommend vendor utilization (e.g., nurse case management, IMEs, surveillance) and collaborate with adjusters to ensure appropriate deployment and cost control
• Serve as a liaison between clients, carriers, and internal teams

Minimum Qualifications:

• Minimum of 2 years of workers’ compensation claims experience, including at least 1 year handling lost-time claims at a carrier or TPA
• Bachelor’s degree preferred, or equivalent combination of education and experience
• Multi-state workers’ compensation experience preferred
• Strong analytical, organizational, and communication skills
• Proficiency in Microsoft Office
• PEO experience a plus
• Must be detail oriented
• Demonstrated ability to collaborate, influence, and drive outcomes across multiple stakeholders

COMPENSATION:

The starting base pay for this position is listed below. However, you should know that the pay rate may vary based on regional location, the candidate’s skill, and relevant experience. In addition, some positions may include a form of bonus or other incentive compensation, which would not be included in this salary range. 

Salary Range: $60,000-$63,000 

BENEFITS: We offer a comprehensive Benefits Package to our full-time salaried, hourly, or commissioned workers.  

• 3 Weeks Paid Time-Off per Year (Increasing with seniority) 
• Parental Leave
• Paid Holidays 
• Your choice of Medical Insurance Plan or HSA with a generous employer contribution   
• Life Insurance with an employer-paid base 
• Dental and Vision 
• Long-Term Disability Insurance with an employer-paid base 
• Short-Term Disability Insurance 
• Pre-tax Savings on most employee insurance premiums 
• Medical Expense Flexible Spending Account 
• Dependent Care Flexible Spending Account 
• Commuter and Parking Pre-tax Benefits 
• Discount Tickets on Theme Parks and Attractions 

We believe our success is primarily due to our diverse, talented employees who help to cultivate an inclusive learning culture. We encourage open, regular communication and development that fosters our strong team culture. We are committed to providing inclusive equal employment opportunities to all employees, applicants for employment, and other covered individuals without regard to race, color, religion, age, sex, disability, national origin, citizenship, genetics, military status, sexual orientation, gender identity or expression, family status, or any other characteristic protected by federal, state, or local laws. Furthermore, we are committed to complying with all federal, state, and local anti-discrimination, anti-harassment, and anti-retaliation laws.

Engage PEO is an Equal Opportunity Employer